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Why 5 Whys isn’t enough
29 Dec 2024
5 Whys is a prevalent engineering process in a modern tech company. When your company has operational incidents (and even…
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Convincing or Instructing
26 Dec 2024
To convince someone, tell them why, then how, then what, in that order. To give an instruction, tell someone what,…
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Managing Expectations
14 Dec 2024
“This team isn’t delivering enough.” You’ve had a fully funded team of engineers working on a product for years. It…